Terms & Conditions

Thank you for shopping with Tazbiya. Here is a list of details you’ll need to know before placing an order with us.

PAYMENT

We are currently accepting payment via DOKU. To use a DOKU, please select the credit card payment option and simply enter your card information when prompted, and your account will be securely charged.

SHIPPING

Orders ship in 1-3 business days from Jakarta via JNE, J&T, SiCepat, Tiki for customers in Indonesia, If you need it by a specific date or want a rush order, please email [email protected] before placing your order.

RETURNS

At this time, we do offer returns or exchanges if the product has factory defect. If you are unsatisfied with your order within 7 days after your package has arrived, please contact us at [email protected]

PRIVACY POLICY

Tazbiya respects your right to privacy. Accordingly, payments are processed securely and your information is solely used to process your order and will never be shared or sold to third-parties.

COPYRIGHT & USAGE

You are welcome to use our product photos on your blog or site as needed. If you do, please link back to our homepage or the product page. Photos may not be used for any other purpose and may not be altered. All content on this website is copyrighted. High resolution product photos are available upon request.

CANCELLATIONS

We will try our best to fulfil every order as specified in our terms, but delays and cancellations may occur for reasons beyond our control. We reserve the right to cancel any orders for any reason, refunding our customers for the full amount immediately.

ASSISTANCE

For any further assistance, please get in touch at [email protected]